- Surfing lessons will not be cancelled due to rain, but maybe cancelled if the conditions are deemed to be dangerous, or if the surf is too small to run a class.
- All customers will be given a refund or a credit if the class is cancelled.
- Refunds will be given to clients if they cancel their lesson, and providing they give Go Ride a Wave at least 24 hours notice. If clients fail to arrive or cancel on the day, then they will forfeit their payment.